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Privacy Policy

Last Updated: April 2, 2025

Clotheable LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, user and share your information when you visit or make a purchase from our website, clotheable.com (our "Website").

1. Information We Collect

When you visit our website, we may collect the following information:

  1. Personal Information You Provide

    • Name
    • Email address
    • Phone number (if provided)
    • Shipping address
    • Billing address (no payment or card information stored)

    This information is collected during checkout or when you contact us.

  2. Order & Transaction Information

    We use Stripe to process payments. We do not store or have access to your full credit card number or payment details. Stripe securely handles that information in accordance with their Privacy Policy.

  3. Device and Usage Information

    We automatically collect certain information about your device and how you interact with our site, such as:

    • IP address
    • Browser type
    • Time zone
    • Pages visited
    • Cookies (used for cart sessions and basic analytics)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill and ship your orders
  • To communicate with you about your order, including confirmations and updates
  • To improve our website, products, and customer experience
  • To provide customer support and respond to your inquiries
  • To prevent fraudulent transactions and enhance site security
  • To comply with legal obligations and recordkeeping requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers who help us operate our business and fulfill orders. These include:

  • Payment processors like Stripe (for secure payment processing)
  • Shipping carriers (e.g., USPS, UPS, FedEx) for delivering your orders
  • Analytics and site tools (e.g., Google Analytics) to help us understand how customers use our website

These providers are only given the minimum necessary information to perform their services and are required to keep your data secure and confidential.

4. Cookies

We use cookies to enhance your browsing experience and support key site functionality. Cookies help us:

  • Maintain your shopping experience
  • Remember your preferences
  • Analyze website traffic and usage patterns

You can manage or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, we retain order and contact information for customer support, recordkeeping, and tax purposes.

6. Your Rights

Depending on where you live (e.g., California), you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data
  • Opt out of certain data sharing practices

To make a privacy-related request, please contact us at support@clotheable.com.

7. Security

We take reasonable technical and organizational measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

📧 support@clotheable.com
📍 Clotheable
[Your Business Address]

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the “Effective Date” at the top of the page. We encourage you to review this policy periodically.